PHOTO ID BADGES:
All tenants at One Market Plaza (i.e., employees of companies officing or otherwise doing business at One Market Plaza) are asked to carry a One Market Plaza Photo ID Badge, as issued by the Management Office in order to avoid being required to sign in with Security prior to entering either the Spear or Steuart Towers. This initial cost is free, but there will be a $20.00 charge for replacement photo ID badges that are lost.
BUILDING ACCESS: Normal Building Hours (Monday - Friday 7:00 AM to 6:30 PM)
One Market Plaza Resident Customers (Tenants and their employees):
During normal building hours, anyone wishing to enter either the Spear or Steuart Towers without signing in with Security must have a One Market Plaza photo ID badge. The badge is to be presented to Security at either interior lobby checkpoint or at the Spear Street outer lobby checkpoints in order to gain access to either tower. Anyone entering through the Spear Street lobby will be required to again present their One Market Plaza ID badge at the Steuart Tower interior lobby check point in order to gain access to the Steuart Tower.
One Market Plaza Visitors:
During normal building hours, anyone who has not been issued or has misplaced their One Market Plaza photo ID badge must sign in with Security at the security console in the Spear Street lobby or at the designated sign in desk at either of the interior lobbies, at which time they will be asked to present a valid form of identification (current State or Federal ID, State issued driver’s license, or passport) and will be issued a date-stamped One Market Plaza Visitor badge.
One Market Plaza Visitors Groups and VIP’s:
To help expedite access for groups during regular business hours, visitor/guest lists for VIP’s or groups consisting of ten (10) people or more may be faxed to the Management Office in advance for pre-approval. This will allow visitors and guests to be checked in very easily, with a minimum of delay. Lists should be submitted to the Management Office for approval at least 24 hours in advance to ensure adequate time to process. A representative from your facility must greet your guests at the Spear Street entrance, assist with check in and handing out visitor badges. If a guest’s name is not known, as in “John Smith and Guest” the Guest will be asked to give his/her name.
VIP’s and visitors whose identity must remain confidential for reasons of security will, nevertheless, need to receive access clearance from the Management Office prior to arrival. Notice must be given to the Management Office via fax, letter or e-mail. Please address your access request Confidential / Attention: Ralph Brignone, Director of Security and Life Safety to make the necessary arrangements. The fax number is (415) 814-6440. Clearance will be issued in advance and your company representative must greet and escort your VIP from the Spear Street entrance to your suite.
Contractors & Vendors:
During normal building hours, any contractors or vendors requesting access to either of the towers will be required to sign in with Security at the security console in the Spear Street lobby or loading dock at which time they will be asked to present a valid form of identification (current State or Federal ID, State issued driver’s license, or passport) and be issued a date-stamped One Market Plaza Contractor’s ID badge.
Couriers & Delivery People:
During normal building hours, any couriers or delivery people requesting access to either of the towers will be required to sign in with Security at the security console in the Spear or Steuart Street lobbies, at which time they will be asked to present a valid form of identification (current State or Federal ID, State issued driver’s license, or passport) and will be issued a date stamped One Market Plaza Delivery ID badge.
PLEASE NOTE: SECURITY WILL NOT ACCEPT DELIVERIES OR PACKAGES AT ANY TIME. Should the intended recipient or authorized representative thereof not be available to accept them, they will be turned away.
Loading Dock Deliveries:
One Market Plaza customers will be required to submit a monthly list of recurring deliveries to the Management Office, including vendor name and a general description of the delivery. All other deliveries must be coordinated by an authorized signatory through the Management Office in writing 24-hours in advance. In the event that an unexpected/unannounced delivery arrives, Security will call the authorized signatory. If no authorized signatory is available to accept the delivery, it will be turned away.
BUILDING ACCESS -- After Hours (Monday - Friday 6:30 PM to 7:00 AM and All Day Sat/Sun)
One Market Plaza Resident Customers:
After hours, any customers wishing to enter the Building must be in possession of a One Market Plaza Access Card. No access into the building will be granted if customer does not have an Access Card.
PLEASE NOTE: Any guests accompanying Access Cardholders will be required to sign in with Security and present a valid form of identification (current State or Federal ID, State issued driver’s license, or passport) prior to being admitted to the Building.
One Market Plaza Visitors:
After hours, anyone who has not been issued or has misplaced their One Market Plaza Access Card must sign in with Security at the security console in the Spear Street lobby and:
- Present a valid form of identification (current State or Federal ID, State issued driver’s license, or passport), and
- Be previously cleared in writing by an authorized Customer signatory with a Guest Access Card left for them with Security or Management Office. Security will not escort, card, or key access anyone to the elevators or suites. Security will call the authorized signatory to inform them a visitor has arrived. If these criteria are not met, the guest or visitor WILL NOT BE GRANTED ACCESS, WITHOUT EXCEPTION.
PLEASE NOTE: Any lists of after hour’s visitors or guests to the Management Office must be received in writing or via email with adequate time for processing. Forms and guest lists submitted after 12:00 PM on Fridays and on Holiday weekends may not be processed and the guests or visitors in question may not be granted access if these forms/lists are not submitted in a timely manner. Security has been instructed to adhere strictly to the aforementioned criteria and will deny access to any person not meeting said criteria, regardless of title, rank, or state of agitation.
One Market Plaza Parking Visitors:
Only monthly parking is allowed after normal building hours. No parking visitors will be admitted after 6:30 PM.
Contractors & Vendors:
After hours, any contractor or vendor access requests will only be approved if the named job foreperson is the same as the person who shows up to do the work. His/her name is to be provided on the Contractor’s Access form submitted to the Management Office and he/she MUST provide a valid form of identification when signing in with Security. Any additional crew or staff will only be admitted upon verification of the designated Foreperson’s authorization to enter the Building. Each contractor crew member or staff person will provide photo ID and sign in too.
PLEASE NOTE: If the Foreperson leaves the site or is not the same person who arrives to perform the service in question, no one from the crew or staff will be granted access to the Building. In order to prevent unnecessary delays in service, a second name or contact should be provided on each Contractor’s access form and designated as “Next in Charge” on site.
Couriers & Delivery People:
After hours, any couriers or delivery people will be required to sign in with Security at the security console in the Spear Street lobby and have their delivery confirmed by the intended recipient or authorized representative thereof by phone, at which time said recipient or authorized representative will be asked to meet the delivery person in the Spear Street Lobby to receive their delivery. Security will not escort, card, or key access any couriers or delivery people to the elevators or suites.
PLEASE NOTE: Security will not accept deliveries or packages after hours should the intended recipient or authorized representative thereof not be available to accept them, and any suspicious or unusual after hours deliveries will be subject to search regardless of that person’s availability.
Loading Dock Deliveries:
One Market Plaza customers will be required to submit a monthly list of recurring deliveries to the Management Office, including vendor name and a general description of the delivery. All other deliveries must be coordinated by an authorized signatory through the Management Office in writing 24 hours in advance.
PARTIES / EVENTS: All Hours
For all parties / events Customers must provide the Management Office a list of the intended number, and when possible, names of all guests. All lists must be provided by an authorized signatory to the Management Office, in writing, 24 hours in advance. Lists must be submitted on the Guest Access Request Form. A Greeter must be provided in the building lobby. If the guest list changes on the day of the party, an amendment shall be faxed or e-mailed to the Management Office before 12:00 PM on weekdays. Guests will sign in on a Guest List after being verified by the Greeter. Host shall be responsible to ensure that sign-ins are conducted.
One Market Plaza Event Guests:
All Guests will be required to sign in with Tenant Greeter in lobby and be escorted to the suite.
Thank you for your cooperation and adherence to the above outlined procedures for accessing the Building. As with any security measures, there will be inconveniences, but the policies put in place by Paramount Group, Inc. are intended to provide a level of security commensurate with other class A office buildings in downtown San Francisco.