One Market Plaza

Relocation / Evacuation

• Remain calm.
• The fire alarm and/or announcement over the public address system is notification that a possible emergency exists within the building or floor. Listen carefully and follow instructions.
• Close all doors as you exit. Do not reenter space for personal belongings.
• Emergency team members shall have and wear a form of identification: i.e. vest, hat, or armband.
  
• Floor Warden Team members will assemble quickly at a pre-designated area and then perform the following four duties: Search Monitors, Elevator Monitors, Stairwell Monitors and Disabled Person Assistants.
• Do not use elevators. Move in an orderly fashion toward the stairs.
• Do not hold fire stairwell doors open. Stairwells must be kept closed to prevent smoke from entering.
• People occupying the fire floor, the floor above the fire, and the two floors below the fire will relocate down four floors within the building. Note the symbols on the door when exiting your floor and re-enter on the floor with the same symbol. This applies to the sixth floor and above only. By doing so the stairwells will quickly be clear of occupants, thus allowing for a fast and efficient response by the fire fighters to the area of the fire. You will be notified immediately if you are on an affected floor.
• Anyone on the fifth floor or below will evacuate out of the building and wait at a pre-designated area. Designate an area for your employees to meet before an emergency exists and practice your efforts. In a complete building evacuation, Justin Herman Plaza has been designated as the One Market Plaza meeting area.
• Be prepared to take a head count. No person is to leave the area of the building until they are recognized and accounted for.
• Standby for further instructions. The full-scale evacuation of high rise buildings is not practical due to the large number of building occupants. The on-duty Fire Life Safety Director and the Fire Department will direct relocation. If the whole building were to be evacuated using the stairwells, the great number of occupants would impede fire fighters from gaining quick access to the fire.
• Disabled persons unable to negotiate the stairs are to enter the stairwell once it is safe to do so and stay there for relocation by the SFFD. Notify a firefighter or the Fire Life Safety Director as to the location of the disabled person.
• The floor warden is to notify the “Fire Control Center” on the red phones in the stairwells as to the results of the head count when exiting the floor.
  

When relocating use caution when you approach a closed door:

• Carefully check for heat with the back of your hand by lightly touching the doorframe near the top. Then check the doorknob. If it is hot, go to an alternate exit.
• Brace yourself, and open the door slowly if it is cool to the touch. You may need to shut it quickly if you encounter flame or smoke.
• Enter the area carefully and close the door behind.
  
• Drop to your hands and knees and keep your face near the floor whenever there is heavy smoke. If it is possible, place a wet cloth over your mouth and nose; this will make breathing easier.
• Follow the wall to the nearest exit and leave the building.

What to do if you are trapped in a building

• First of all, stay calm. Try to go to a room with an outside window and stay there. Close the door.
• If there is a working telephone in the room, call the Fire Department, 911, and tell them exactly where you are, even if you see fire trucks below.
  
• To help rescuers find you, stay where they can see you and wave something bright and light-colored to attract their attention.
• To keep smoke out of your refuge area, use clothing, towels, newspapers, etc. to stuff the cracks around the door and cover the air vents.
• Above all, think before you act and be patient until help arrives. Rescue will take time, and rescuers will try to begin with those who are in the most immediate danger.