Elevator Malfunction, Recall, and Emergency Service
If you are in the elevator and it stops for no apparent reason, remember to remain calm. Pressing the emergency call button within the cab will alert onsite security that the elevator is malfunctioning. Please provide the cab number as referenced in each cab along with your name and the current condition of passenger(s). The Guard will establish two-way communication with elevators occupants until help has arrived.
In the event of a power outage, elevators will continue to operate using our emergency power generator. Should an outage occur, elevator lights will remain on, but the car itself will temporarily cease moving. Each elevator will automatically return to the lobby, their doors will open, and they will remain inoperable until the power has been restored.
IN THE EVENT OF A FIRE, ELEVATORS MUST NOT BE USED FOR EVACUATION. USE THE STAIRWELLS.
Automatic Recall: In each elevator lobby, there is a smoke detector that activates this system. If any of these devices sense smoke, all elevators will close doors and return to the ground floor, where they will remain with doors open, until released by building or fire department personnel. This system may also be activated or bypassed manually from a key switch located in the Fire Control Center.
Manual Recall: In the event of a fire alarm in the building, the Security staff will recall the elevators from the Fire Control Center.
Emergency (Firefighter's) Service: After an elevator recall has occurred, the elevators may be put into emergency service by using a key switch located in each car. This will allow operation of the car by using the "open door" and "close door" control buttons. This service is for use by the fire department for purposes of firefighting.
Elevator Earthquake Response: When a moderate or severe earthquake occurs, a seismic switch for each elevator car in the basement senses the motion of the building. If this motion exceeds a preset maximum, the elevator stops. It then moves in the opposite direction from its counter-weight, stops at the next floor, and opens its doors. It will remain in this condition until it is thoroughly examined and put back into service by an elevator mechanic.